1
00:00:00,600 --> 00:00:05,293
After reviewing the Calling list, continue to Call assignments.

2
00:00:05,293 --> 00:00:10,163
Check the working days, participants, capacity and contacts added.

3
00:00:10,163 --> 00:00:11,708
Choose Run Allocation.

4
00:00:11,708 --> 00:00:15,866
Propool assigns the calls across the people and dates.

5
00:00:15,866 --> 00:00:20,796
In this example, Maya and Ravi each receive one call per day.

6
00:00:20,796 --> 00:00:24,776
Check the matrix and the Assigned total: ten calls.

7
00:00:30,000 --> 00:00:31,306
Continue to Review.

8
00:00:31,306 --> 00:00:36,986
Check the plan details and resolve any blockers or warnings before publishing.

9
00:00:36,986 --> 00:00:40,280
Choose Publish plan and read the confirmation.

10
00:00:40,280 --> 00:00:45,220
Publishing locks the dates, participants, calling lists and allocation.

11
00:00:45,220 --> 00:00:50,218
Acknowledge that the setup will be locked, then choose Publish Plan.

12
00:00:50,218 --> 00:00:52,092
Check the Published status.

13
00:00:52,092 --> 00:00:55,500
Your team can now work from the Today queue.