After reviewing the Calling list, continue to Call assignments. Check the working days, participants, capacity and contacts added. Choose Run Allocation. Propool assigns the calls across the people and dates. In this example, Maya and Ravi each receive one call per day. Check the matrix and the Assigned total: ten calls. Continue to Review. Check the plan details and resolve any blockers or warnings before publishing. Choose Publish plan and read the confirmation. Publishing locks the dates, participants, calling lists and allocation. Acknowledge that the setup will be locked, then choose Publish Plan. Check the Published status. Your team can now work from the Today queue.