1 00:00:00,600 --> 00:00:05,031 When a client asks you to call later, record a callback. 2 00:00:05,031 --> 00:00:09,403 Open the call result form and choose the callback option. 3 00:00:09,403 --> 00:00:13,543 Add a short note and select a future date and time. 4 00:00:13,543 --> 00:00:16,574 Check the time zone shown before saving. 5 00:00:16,574 --> 00:00:21,471 The scheduled callback gives you a clear time to return to the 6 00:00:21,471 --> 00:00:22,229 conversation.