1
00:00:00,600 --> 00:00:04,540
Emma has confirmed the viewing for tomorrow at ten.

2
00:00:04,540 --> 00:00:07,069
Record that progress on her lead.

3
00:00:07,069 --> 00:00:11,832
Open Activity and add a short note with the agreed time and

4
00:00:11,832 --> 00:00:13,126
any useful detail.

5
00:00:13,126 --> 00:00:19,007
Save it, then move the lead to 'Viewing arranged' in your agency's pipeline.

6
00:00:19,007 --> 00:00:26,005
Return to Tasks and complete 'Confirm Emma's viewing', because that confirmation is now done.

7
00:00:37,500 --> 00:00:40,112
The viewing itself is still ahead.

8
00:00:40,112 --> 00:00:43,495
Check the new stage and the saved activity.

9
00:00:43,495 --> 00:00:48,897
The stage tells your team where the enquiry stands, while the history

10
00:00:48,897 --> 00:00:50,738
explains what was agreed.

11
00:00:50,738 --> 00:00:54,359
Keep both current as the enquiry moves forward.