1
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Give every enquiry a clear next step.

2
00:00:03,419 --> 00:00:05,777
Open the lead and add a task.

3
00:00:05,777 --> 00:00:11,012
Write what needs to happen, such as confirming a viewing, then choose

4
00:00:11,012 --> 00:00:12,221
when it is due.

5
00:00:12,221 --> 00:00:16,938
Check that the task is linked to the right enquiry and save.

6
00:00:16,938 --> 00:00:20,620
Your follow-up now stays beside the client's lead.