Set up your workspace

Create your account

1. Go to app.propool.ai/signup.
2. Enter your full name, phone number and work email.
3. Under How are you signing up?, choose Individual or Team / Agency.
4. Name your workspace — usually your company's name.
5. Choose a password of at least 12 characters with upper- and lower-case letters, a number and a symbol.

You can also sign in with Continue with Google or Continue with Apple.

Your dashboard

After signing up you land on the dashboard. Admins see:

• Trial track (during a trial) — pick the workflow you want to evaluate first, and Propool suggests the first steps.
• The day — what is overdue, due within the hour, scheduled and done, across messages, calls, tasks and stays.
• Needs your attention — one queue across every module.

Your agency profile and settings

Admins find workspace settings under Settings:

Section	What's there
Profile	Your name and photo
Agency profile	Your company details
Security	Password and sign-in
Billing & plan	Your plan, invoices and payment method
Connections	Messaging, short-term rental channels, email accounts and Meta
Notifications	What Propool tells you about, and where
Help & report a bug	Support requests and bug reports

Plans and billing

Plans are priced on the number of properties you manage, billed monthly or yearly (yearly includes two months free). A few things worth knowing:

• Drafts don't count. A unit counts toward your plan when you publish it.
• Contacts and leads are never capped.
• Moving up takes effect immediately; moving down takes effect at renewal.
• Prices exclude VAT. Payments are handled by Stripe.
• Plans are changed on the web, at Settings → Billing & plan — not in the mobile apps.

For more than the largest plan, choose Enterprise and we'll be in touch.