Appearance
Owner statements
For each month, Propool totals what each property earned, deducts its costs and fees, and prepares a statement for each owner. Only admins can run statements. Open Teams → Owner access and choose Statements, or search for Open Statement Runs. The page is called Owner statements.
Statuses
| Status | Meaning |
|---|---|
| Provisional | The period is still open; figures can change |
| Issued | Sent to the owner and locked |
| Paid | The payout has been made |
Close the month
- Open the period in Owner statements.
- Check the review flags. Propool highlights statements that need a second look:
- Negative payout — costs are higher than income
- No earnings ledger or No income lines — nothing has been recorded for the property
- Large swing — very different from the previous period
- Use Preview as the owner sees it to check exactly what the owner will get.
- Choose Issue statements.
Issued statements can't be edited
Once a statement is issued, owners can see it straight away and it's locked, so the number your owner sees is the number that stays there. Make corrections before you issue; after that, corrections go on a later statement.
What the owner sees
Each statement shows gross income, costs & fees, and the net payout. While a period is still open, the owner sees it marked Provisional. See Owner portal for how owners get access.